Privacy Policy
Effective: 2026-05-05
Air Nifty Air Conditioning LLC, doing business as Air Nifty, operates the website www.airnifty.com and provides residential and light-commercial HVAC services across Broward County, Palm Beach County, and surrounding areas in South Florida. This policy explains what information we collect when you use our website or schedule service, how we use it, who we share it with, and your rights.
By using our site or scheduling service with us, you agree to the practices described in this policy.
Who we are
Air Nifty Air Conditioning LLC
1847 Banks Rd, Margate, FL 33063
Phone: 954-957-9577
Email: hello@airnifty.com
Information you provide to us
We collect information you give us directly when you:
- Submit a contact form or request a quote: your name, email address, phone number, service address, and a description of your service request.
- Call us or leave a voicemail: your caller ID and the content of your message.
- Request a free estimate: your home address, system details, and any photos you choose to send.
- Leave a review through our review platform (NiceJob): your name, location, and the content of your review.
- Apply for financing: routed through our third-party financing partner. We do not collect or store the financial application data ourselves. The financing partner handles that under their own privacy policy.
Information collected automatically
When you visit our website, we may collect technical information automatically through cookies and analytics services:
- Your IP address, browser type, device type, operating system, and approximate location at the city or region level.
- Pages you view, the path you take through the site, and the referring page or search engine that brought you here.
- Cookies and similar tracking set by our site or by services we use, including Google Analytics, Google Ads conversion tracking, the Facebook Pixel, Yoast SEO, the Elementor page builder, and our review platform.
You can control cookies through your browser settings. Disabling cookies may affect some site features.
How we use your information
We use the information we collect to:
- Respond to your service request, dispatch a technician, and follow up on the work.
- Send appointment confirmations and reminders by phone, email, or text message.
- Process payments for completed work through our payment processor.
- Send occasional service reminders or maintenance plan updates to existing customers.
- Improve our website and respond to support inquiries.
- Comply with our legal, tax, and regulatory obligations.
Who we share your information with
We share your information only when needed to deliver our service or comply with the law. The categories of recipients are:
- Our technicians and dispatch staff who perform and schedule your service.
- Our payment processor for transactions related to your service.
- Our third-party financing partner if you opt into financing, and only the application information you choose to submit.
- Our review platform (NiceJob) for review invitations and follow-up communication.
- Our hosting and analytics providers, including SiteGround for website hosting, Google Analytics for site analytics, Google Ads for conversion tracking, and the Facebook Pixel for ad measurement.
- Government agencies or law enforcement when required by subpoena, court order, or applicable law.
We do not sell your personal information.
Text messages and phone communications
By providing your phone number, you authorize Air Nifty to call or text you about your service request, appointment confirmation, arrival window updates, and follow-up after the work. Standard message and data rates from your carrier may apply. You can opt out of text messages by replying STOP to any text message. You can opt out of marketing or non-essential calls by telling us during a call or by emailing the contact address above.
Operational messages directly tied to a service you have scheduled (such as a same-day arrival update) may continue even after a marketing opt-out.
Cookies and analytics
Our website uses cookies for essential functionality (keeping the site working) and for analytics and advertising (understanding how visitors use the site and measuring ad performance). We use Google Analytics, Google Ads conversion tracking, and the Facebook Pixel for these purposes. We do not use this data to identify individual visitors beyond what those services collect under their own policies.
If you would prefer not to be tracked by Google Analytics, you can install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. To control Facebook Pixel tracking, adjust your Facebook ad preferences. Google Ads conversion tracking is governed by your Google account ad settings.
Data retention
We keep customer service records for as long as needed for warranty support, accounting compliance, and legal requirements. Tax records are typically held for seven years. Warranty-related records may be held longer when applicable to specific equipment installed.
Your rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete information we hold about you, subject to our retention obligations.
- Opt out of marketing communications at any time.
To make a request, email us at the address above. We respond to verified requests within 30 days.
Children
Our services are intended for adults arranging HVAC work for their homes or businesses. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
Third-party links
Our website may include links to third-party websites (manufacturer sites, our review platform, our financing partner). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting information.
Changes to this policy
We may update this privacy policy when our practices or applicable law change. The effective date at the top of this page reflects the most recent change. We encourage you to review this policy periodically.
Contact us
Questions or requests about this policy?
Air Nifty Air Conditioning LLC
1847 Banks Rd, Margate, FL 33063
Phone: 954-957-9577
Email: hello@airnifty.com
